Patio Watcher Fire Pit: Review
Review of the Patio Watcher Fire Pit
The Patio Watcher Fire Pit had 15 customer comments and 14 answered questions on Amazon as of this this writing. I've read through this feedback left by customers and then condensed the results into this review. I hope that this helps you when picking out a fire pit.
The overall dimensions of this fire pit are 30-inch length x 5-inch deep bowl x 22-inch tall. Without the spark screen, the fire table is 15-inch tall. The bowl base sits on the legs that are approximately 9-inch above the ground. This firepit slate on the top is made of mosaic tile. The legs are made of steel with decorative side panels with a rubbed bronze finish. High temperature paint was applied for long-lasting durability, functionality and quality.
The mesh fire screen encloses the fire for safety to prevent sparks and fire debris from coming out and catching something on fire. The steel grate design allows air flow circulation. The log poker can be used to lift the guard spark and also to tend to the firewood. An ash catcher is included along with holes for proper water drainage.
The Patio Watcher Fire Pit assembles and collapses in minutes. It is made to set up quickly with no special tools required for assembly. The firepit is a not overly heavy that it can't be moved but a good enough weight that it doesn't get knocked over.
This Patio Watcher Fire Pit is good for outdoor patio get togethers. It is made to be both pretty to look at and functional.
The Patio Watcher Fire Pit is one of the sturdier fire pits that I've reviewed. With a lot of the other pits, the legs were wobbly and the lightweightness of them made them flimsy . But that is not the case with this fire pit. Weighing in at 50.9 pounds has made this fire pit very sturdy. Here is what one customer had to say about the Patio Watcher Fire Pit, "This fire pit is beautiful. Very heavy and well constructed. Very pleased with this purchase."
Great Customer Service
One of the biggest complaints that I come across when doing reviews, it lousy customer service. This is not the case with the manufacturer of the Patio Watcher Fire Pit. In fact, it's just the opposite. The comments coming through on customer service were stellar. I'd like to share one of the customer's experiences with customer service below.
The customer explained, "When I purchased my fire pit, I did not properly activate the 10% discount offered by the company. I emailed the company, received an immediate response that had an attachment showing me how I should have activated the coupon. I was told that there was no problem and they would credit my account. Since it was my error, I responded that I made the mistake and did not expect them to credit my account for the 10%. I received another email from the company letting me know that they had credited my account. GREAT customer service. I told them it was my error and I didn't expect the credit...and they credited my account after I told them I did not expect a credit! This is a company that truly cares about customer satisfaction."
Patio Watcher Fire Pit Conclusion
The Patio Watcher Fire Pit is one of the sturdier fire pits that I've reviewed with great customer service added in. Weighing in at 50.9 pounds this fire pit is both portable yet sturdy enough to withstand being pushed over. The lid fits on properly and the legs don't wobble as is the case with many of the other fire pits out there. If you are looking for a fire pit that is beautiful, functional and safe, I recommend taking a good look at this one.
Here are some top questions that I found for people considering buying a Patio Watcher Fire Pit.